TESTIMONIALS

“Tom orchestrated a pivotal transformation project within our organisation. His strategic acumen in mapping and optimizing our processes led to significant savings of both time and fixed costs. The transformation roadmap he designed, rooted in Lean SixSigma principles, didn't just meet our strategic objectives — it gave us a foundation for the next chapter in our business.”

— Parry Jones. CEO ‘Whats Possible Group”

“Tom worked alongside my team to create a central operations team that fundamentally transformed our workflow. The strategy enabled our client-facing staff to concentrate on their core roles, leading to a staggering £800K savings in FTE headcount. Moreover, they revolutionised our invoice handling, drastically cutting down resolution times and significantly enhancing our cash outflow visability. It's a testament to Tom’s unmatched ability to drive efficiency and financial performance.”

— Rob Pollock. FD ‘The Whats Possible Group’

“In partnership with Tom, Huckle transformed its stalling post-pandemic growth into a sustainable, scalable business model. By empowering barbers as independent contractors and utilizing Fresha's robust data, Huckle achieved a minimum 25% increase in contractor earnings and is now attracting 35% more new clients a month at each location. This strategic overhaul not only revitalized Huckle and its market reach but set a proven expansion model for future locations, marking the beginning of a significant growth journey for Huckle, its team, and its clientele.”

— Chris Ward. Owner ‘Huckle’

"The introduction of an Employee Experience Platform was a game changer for our HR processes. The innovative approach brought by Tom, in automating and personalising the onboarding experience has not only accelerated the proficiency of our new hires but also sparked a remarkable 18% improvement in our employee experience metrics. His strategic intervention made a huge impact on employee engagement in our company."

— Annalisa Gribble. Head of People ‘The Specialist Works’

 

“With Tom’s guidance, our product team developed a groundbreaking software solution that transformed our inventory management and order processing. His strategic vision in automating and streamlining operations has not only eliminated 70% of manual tasks but also improved our margins by leveraging economies of scale. It's a stellar example of how technology, when harnessed by the right partner, can transform business operations.”

— Alan Race. CTO ‘ Exact Connections’